One year of CX and the City — celebrate with us

Past dinners

A look inside the candlelight, the guest mix, and the rooms where CX and brand leaders actually open up.

Guest holding the CX and the City conversation guide
Two guests sharing a warm hug by the bookshelf
Two guests in conversation by the window
Two guests laughing over drinks under string lights

Past dinners

Toronto

June 2026

Alobar

Philadelphia

February 2026

Osteria

New York

January 2026

Casa Carmen

New York

October 2025

Palma

New York

September 2025

Palma

New York

July 2025

Sartianos

New York

June 2025

Old Dutch

What guests are saying

Ashley H.
QUALITY & PERFORMANCE LEADERSHIP
Caraway Homes

"It was one of those special spaces where you meet people who truly get what it means to know the customer, advocate for them, and fight for their voice at every stage and who also just have the BEST vibes."

Read on LinkedIn →· NYC
Kari Beiswanger
Group Product Manager
Mejuri

"What keeps drawing me back to these dinners is how honestly people talk about what's actually hard right now. Hearing how other operators are working through the same problems is so valuable."

Read on LinkedIn →· Toronto
Kristy Mohun
DIRECTOR OF CX
Mejuri

"We're not just observing the change. We're helping shape it. Based on the women I was with the other night, the future of CX is in good hands!"

Read on LinkedIn →· Toronto
Laura Uruchima
CS LEADER
Authentic Brands Group

"CX and the City was everything I didn't know I needed an intimate, beautifully curated experience where real talk about customer experience met great food, better people, and even a spicy margarita or two."

Read on LinkedIn →· NYC
Dalia Campohermoso
Digital Engagement + Social Commerce
Milk Makeup

"Such a special night with an inspiring group of CX leaders. Thoughtful, intentional, and energizing from start to finish. So grateful for the space! And already excited for the next CX & the City."

Read on LinkedIn →· NYC
Michael Fulvio
Executive Leader · Digital Transformation & CX
Snipes

"It's always refreshing to get out from behind the dashboards and into a room with people who are actually in it: building, fixing, pushing, experimenting."

Read on LinkedIn →· Philly

The photo book

CX and the City dinner moment
CX and the City dinner moment
CX and the City dinner moment
CX and the City dinner moment
CX and the City dinner moment
CX and the City dinner moment
CX and the City dinner moment
CX and the City dinner moment
CX and the City dinner moment
CX and the City dinner moment
CX and the City dinner moment
CX and the City dinner moment
CX and the City dinner moment
CX and the City dinner moment
CX and the City dinner moment
CX and the City dinner moment