One year of CX and the City — celebrate with us
New York skyline
CX and the City

The dinner party CX leaders actually talk at.

Brands that have been at our table

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Beautiful spaces

Beautiful spaces

Beautiful spaces

Private dining spaces at some of the city's most exciting restaurants — great food, lively rooms, and enough energy to make the occasion feel special without being overly formal.

The right mix

The right mix

The right mix

A carefully curated table of founders, brand leaders, and CX operators who actually have something to teach each other.

No performance

No performance

No performance

No slides, no stage voice, no forced networking. Just dinner, candor, and a conversation that gets better by course three.

Upcoming dinners

Watch this space for more

What guests are saying

Ashley H.
QUALITY & PERFORMANCE LEADERSHIP
Caraway Homes

"It was one of those special spaces where you meet people who truly get what it means to know the customer, advocate for them, and fight for their voice at every stage and who also just have the BEST vibes."

Read on LinkedIn →· NYC
Kari Beiswanger
Group Product Manager
Mejuri

"What keeps drawing me back to these dinners is how honestly people talk about what's actually hard right now. Hearing how other operators are working through the same problems is so valuable."

Read on LinkedIn →· Toronto
Kristy Mohun
DIRECTOR OF CX
Mejuri

"We're not just observing the change. We're helping shape it. Based on the women I was with the other night, the future of CX is in good hands!"

Read on LinkedIn →· Toronto
Laura Uruchima
CS LEADER
Authentic Brands Group

"CX and the City was everything I didn't know I needed an intimate, beautifully curated experience where real talk about customer experience met great food, better people, and even a spicy margarita or two."

Read on LinkedIn →· NYC
Dalia Campohermoso
Digital Engagement + Social Commerce
Milk Makeup

"Such a special night with an inspiring group of CX leaders. Thoughtful, intentional, and energizing from start to finish. So grateful for the space! And already excited for the next CX & the City."

Read on LinkedIn →· NYC
Michael Fulvio
Executive Leader · Digital Transformation & CX
Snipes

"It's always refreshing to get out from behind the dashboards and into a room with people who are actually in it: building, fixing, pushing, experimenting."

Read on LinkedIn →· Philly

A seat at the table?

Tell us about you and the brand you lead. We curate every table by hand.

Request an invite