The first table. Twelve seats. One question: would they come back?
New York
June 2025 · Old Dutch
Twelve months ago we set one table in New York and hoped the right people would show up. They did — and they kept coming back.
The year, in seven dinners
"Every dinner has one goal: that everyone leaves with a fresh idea, a new connection, or both. I'm really glad that's happened every single time."

Voices from the table
"It was one of those special spaces where you meet people who truly get what it means to know the customer, advocate for them, and fight for their voice at every stage and who also just have the BEST vibes."
"What keeps drawing me back to these dinners is how honestly people talk about what's actually hard right now. Hearing how other operators are working through the same problems is so valuable."
"We're not just observing the change. We're helping shape it. Based on the women I was with the other night, the future of CX is in good hands!"
"CX and the City was everything I didn't know I needed an intimate, beautifully curated experience where real talk about customer experience met great food, better people, and even a spicy margarita or two."
If this year felt like something, year two is going to feel like more. New cities, new tables, same candor.
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